FAQ
What people ask us.
Is Glocal a bank?
No. Glocal is a connector: we introduce your business to licensed, regulated payment platforms and support you throughout the relationship. Your funds are always held by Banpay (a FINTRAC-registered MSB in Canada, with client funds in segregated accounts at tier-one banks) or Peibo (an electronic payment funds institution regulated by Banco de México and CNBV). Glocal never holds, transmits, or takes custody of your money.
What does Glocal cost?
Our introduction and support come at no additional cost to you; we are compensated through our partner agreements.
How fast can we be operating?
Account opening with our partners typically completes within 48 hours once your documentation is complete. The diagnosis call happens the same week you contact us, and we prepare the documentation checklist with you so there are no surprises.
Which currencies and countries are covered?
Through Banpay: 34+ currencies held and exchanged, with payments to 180+ countries (a small number of currencies have restrictions and are available through conversion). Through Peibo: full domestic capability in Mexican pesos, including real-time SPEI. On the diagnosis call we confirm coverage for your specific corridors.