Privacy Notice

Privacy Notice

Glocal — glocalaxs.com · Last updated: October 9, 2026

GLOCAL LLC ("Glocal," "we," "us") is a limited liability company incorporated in the United States, with offices in El Paso, Texas; Mexico City, Mexico; and Murcia, Spain. This notice explains how we collect, use, and protect personal information when you visit glocalaxs.com or contact us through it.

Because we serve clients in the United States, Mexico, and the European Union, this notice is written to meet the requirements of applicable U.S. state privacy laws, Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), and the EU General Data Protection Regulation (GDPR).

1.Information we collect

Information you provide. When you contact us through our website form or by email, we collect your name, email address, and the details you choose to share about your situation.

Information collected automatically. Like most websites, our hosting and security systems may log technical data such as your IP address, browser type, device information, and the pages you visit.

We do not knowingly collect personal information from anyone under 18. Our services are directed at professionals and businesses.

2.How we use your information

We use the information you provide to:

  • Respond to your inquiry and evaluate whether we can take on your case;
  • Communicate with you about our services;
  • Comply with legal, regulatory, and anti-money-laundering obligations applicable to our business;
  • Maintain the security and proper functioning of our website.

We do not sell your personal information, and we do not use it for third-party advertising.

3.Legal bases for processing (EU/EEA visitors)

Where the GDPR applies, we process your personal data on the following bases: your consent (when you submit our contact form); our legitimate interest in responding to inquiries and operating our business securely; the performance of a contract or steps taken at your request before entering one; and compliance with legal obligations.

4.How we share information

We share personal information only with:

  • Service providers that host our website, manage our email, or support our operations, under obligations of confidentiality;
  • Regulated financial partners, where necessary to provide our services and with your knowledge, including BanPay (regulated by FINTRAC in Canada) and Peibo (authorized by the CNBV and Banco de México);
  • Authorities, where required by law, regulation, or valid legal process.

Because we operate across the United States, Mexico, and Spain, your information may be transferred between these jurisdictions. Where required, we use appropriate safeguards for international transfers, such as the European Commission's Standard Contractual Clauses.

5.How long we keep it

We keep inquiry information only as long as needed to respond and evaluate your case. If you become a client, we retain records for the duration of our relationship and any period required by financial, tax, and anti-money-laundering regulations. Information that is no longer needed is securely deleted.

6.Your rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you;
  • Correct inaccurate information;
  • Delete your information;
  • Object to or restrict certain processing, or withdraw consent at any time;
  • Receive a copy of your data in a portable format;
  • Not be discriminated against for exercising these rights.

For residents of Mexico, these include your ARCO rights (access, rectification, cancellation, and opposition) under the LFPDPPP. For EU/EEA residents, you also have the right to lodge a complaint with your local supervisory authority. Texas residents may exercise their rights under the Texas Data Privacy and Security Act.

To exercise any of these rights, email our privacy team. We will respond within the timeframe required by applicable law.

7.Security

We protect personal information with technical and organizational measures appropriate to our business, including encrypted transmission (HTTPS), access controls, and the use of regulated financial infrastructure for all transactions. No system is perfectly secure, but we treat the confidentiality of your information as seriously as we treat your money.

8.Cookies and tracking

Glocal does not use advertising, analytics, or tracking cookies on this website. We do not use third-party trackers (such as Google Analytics, advertising pixels, or session-recording tools), and we do not share your browsing activity with third parties. The site stores a single technical value in your browser's local storage to remember your language preference (English or Spanish). This is strictly necessary for the site to work as you choose and is not used to identify or track you. Because we use no non-essential cookies, no consent banner is required. If this ever changes, we will update this notice and ask for your consent where the law requires it.

If you have questions about this notice, contact us at .

9.Changes to this notice

We may update this notice from time to time, without prior notice. The date at the top reflects the latest version. Material changes will be posted on this page.

10.Contact

GLOCAL LLC
7001 Westwind, Suite 105, El Paso, Texas, USA
Privacy contact: email us